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Document Delivery

Interlibrary Loan


Use the ILLiad Interlibrary Loan system to request materials from other libraries, and scanned articles and chapters from our collections. Login with your myUSF credentials.

What is Interlibrary Loan?

Interlibrary Loan is a service USF students, faculty, and staff may use to request items not available at Gleeson Library from libraries across the country and around the world. Typical requests are for digitized journal articles and chapters, print books, and dissertations. We routinely search the Online Computer Library Center (OCLC) database to locate and borrow materials.

We try to borrow almost any item that is requested. Be aware that we may have trouble borrowing recently published books and articles, rare or fragile books, multi-volume sets, unpublished papers and reports, bound or single-issue periodicals, and audiovisual materials, i.e. videos.


If you have any questions, you can contact the Interlibrary Loan Office at or (415) 422-2662. 

Borrowing policies

Currently enrolled USF students, staff, faculty, emeriti faculty, and Fromm affiliates may use Gleeson Library/Geschke Center's Interlibrary Loan service. However, we are unable to process ILL home delivery requests for those with international addresses — see our Document Delivery page for information about requesting electronic documents.

If you are a USF Law School student, staff member, or faculty member, please use Zief Library's ILL service.

If you are uncertain as to whether you are entitled to ILL services, please contact the ILL Office at or (415) 422-2662. 

Electronic delivery (i.e. PDFs of articles, book chapters, etc.) is filled within 1-3 business days of your request.

  • Some nursing articles and other electronic documents may turn around in 24 hours.
  • Requests may be filled faster if you provide an ISSN/ISBN.

Most books and other physical items arrive at Gleeson Library within 5-15 business days.

  • In light of the COVID-19 pandemic, it may take longer to receive physical print materials due to shipping time from the lending library, quarantining of the package at Gleeson Library, and shipping time from Gleeson Library to your home address.

We cannot guarantee the arrival date of any item and suggest that you place your requests well ahead of any deadlines.

We make every effort to obtain resources as soon as possible and at no cost to you. If you have any questions about the status of your request please contact the Gleeson Library Interlibrary Loan office at

The Interlibrary Loan Office at Gleeson Library/Geshcke Center always tries to obtain ILL materials free of charge.

However, if we are unable to find a lender who will send your requested material for free, we can request to borrow materials from lending libraries that do charge for Interlibrary Loans. For the foreseeable future, Gleeson Library will continue to cover costs up to $15 per request for currently enrolled USF students and $35 per request for full time and part time faculty.

If you do not want to pay for the material you are requesting, on the ILLiad request form please authorize the maximum amount you are willing to pay as $0. If we are unable to find a lender who will send your requested material for free, we will cancel your request.

If you would like the material, even in the event that a charge is incurred, on the ILLiad request form please authorize the maximum amount you are willing to pay for the material. First, we will look for your request for free. If we are unable to find a lender who will send your requested material for free, we will attempt to fill your request within the cost parameters you provide. 

The below table gives the average lending costs set by libraries who charge for Interlibrary Loans. Gleeson does not add any costs to your requests.

Average Lending Costs

Material: Cost:
Articles $10 to $20
Books $15 to $25
Dissertations $15 to $30

If you’d like an item and are willing to be charged for it regardless of cost, a good strategy is to authorize a high dollar amount (in the $30 range).

The Interlibrary Loan Office assesses ILL charges at the beginning of every month for the prior month. 

Students and Staff:
If a cost is incurred to borrow the ILL materials you requested, and you authorized an ILL charge, expect to receive a bill towards the beginning of the month after your request is filled. You will also see a fee on your Gleeson Library/Geschke Center library record. 

USF Faculty, Full-time, and Part-time instructors:
Gleeson Library will cover charges up to $35 per request. The library will still seek free loans, however. Please make sure your status as faculty is selected, and that you fill out $35 maximum cost for each transaction.

Remember, you can pay library fees and fines online, by logging on to your main library record (not your ILLiad record!). Look for the “Pay Online” button. A bursar hold will be placed on your university record until ILL fees are paid.

Due dates are set by the lending libraries. A blue book band noting your name, date the book is due, ILL transaction number, and any special restriction from the lending library is attached to the front of each book. Please return the book with the blue book band intact.

Charges for lost or damaged materials are individually based on the lending library's fees, which begin at $130.00.

Students who have unpaid fines are placed on University Hold and do not receive any Student Enrollment Services or Registrar services until their library account is cleared. A borrower is not exempt from any overdue or replacement charges because of a failure to receive a notice from the Library.

How to


Renewals are dependent on the lending library. If you would like to request a renewal, please email at least two days before the due date. If the book band on the book says NO RENEWALS then renewals are not allowed.


You may return books in the book drop located outside of the main doors of Gleeson Library, or you may return them at the Circulation Desk. If you choose to ship items back to Gleeson Library, please reuse the packaging and use the prepaid UPS return mailing label we provided in the original package. Do not remove the blue book band. Take the package to a UPS drop off location. If you need a duplicate label, please contact us.

You are responsible for lost book replacement charges.

Please contact the Access Services Department prior to initiating any interlibrary loan requests in ILLiad through a faculty proxy. The Access Services Department may be reached at (415) 422-2662 or at